Moderators must engage in Good Faith
Healthy groups are those where participants engage in good faith, and with an assumption of good faith for their co-collaborators. It’s not appropriate for moderators to attack your own users. Groups are active, in relation to their size and purpose, and where they are not, they are open to ideas and leadership that may make them more active.
Management of your own Group
Moderators are important to the Eatfootball ecosystem. In order to have some consistency:
Please describe what your Group is so that all users can find what they are looking for on the site.
Clear, Concise, and Consistent Guidelines:
Healthy groups have agreed upon clear, concise, and consistent guidelines for participation. These guidelines are flexible enough to allow for some deviation and are updated when needed. Secret Guidelines aren’t fair to your users—transparency is important to the platform.
Stable and Active Teams of Moderators:
Healthy groups have moderators who are around to answer questions of their community and engage with the admins.
Association to a Brand:
We love that so many of you want to talk about brands and provide a forum for discussion. Remember to always flag your community as “unofficial” and be clear in your community description that you don’t actually represent that brand.
Use of Email:
Please provide an email address for us to contact you. While not always needed, certain security tools may require the use of email address so that we can contact you and verify who you are as a moderator of your community.
Healthy groups allow for appropriate discussion (and appeal) of moderator actions. Appeals to your actions should be taken seriously. Moderator responses to appeals by their users should be consistent, germane to the issue raised and work through education, not punishment.
Remember the Content Policy
You are obligated to comply with our Content Policy.
Management of Multiple Communities
We know the management of multiple groups can be difficult, but we expect you to manage groups as isolated groups and not use a breach of one set of group rules to ban a user from another group. In addition, camping or sitting on groups for long periods of time for the sake of holding onto them is prohibited.
Respect the Platform
Eatfootball may, at its discretion, intervene to take control of a group when it believes it in the best interest of the group or the website. This should happen rarely (e.g., a top moderator abandons a thriving group), but when it does, our goal is to keep the platform alive and vibrant, as well as to ensure your group can reach people interested in that group. Finally, when the admins contact you, we ask that you respond within a reasonable amount of time.
Where moderators consistently are in violation of these guidelines, Eatfootball may step in with actions to heal the issues – sometimes pure education of the moderator will do, but these actions could potentially include dropping you down the moderator list, removing moderator status, prevention of future moderation rights, as well as account deletion. We hope permanent actions will never become necessary.